24 hr.Superb Service & Communication 

Superb – that was our experience with Chris and his Italy team.  Upon first reaching out to KimKim we were immediately connected to Chris. He understood our hopes and preferences and compiled extraordinary hotel accommodations in four cities. He set up the right-fit tour guides and transportation for us.  Chris and his colleague, Maria Grazia, supplied daily detailed information with names and connections.  Midway through our two week Italy stay, we switched plans when Chris and Maria Grazia fully understood and reacted quickly to make other plans for us. Chris suggested an online meeting before we left our Boston home to review our specialized itinerary  which proved extremely worthwhile and allowed us to make a face-to-face connection.  Thanks to the Whatsapp application we had both Chris and Maria Graze in our pockets 24 hrs. per day.  We did have some off-hours communication that both Chris and Maria Graze accepted helpfully and graciously – they both possess a great sense of humor.  We could not more strongly recommend working with Chris and his hand-picked team.